This Privacy Policy (hereinafter — the Policy) defines the procedure for processing and protecting the personal data of users of the website resortand.com (hereinafter — the Site) and the "Social Manager" platform (hereinafter — the Service).

By using the Site and the Service, you consent to the processing of your personal data in accordance with the terms of this Policy.

The operator of personal data is the Site administration. Contact details for inquiries regarding personal data protection are provided in the "Contacts" section.

We collect information you voluntarily provide during registration, use of the Service, or contacting support, as well as data collected automatically.

2.1. Data Provided by You

• Name, email address, phone number.
• Login credentials (username and hashed password).
• Profile information (company name, avatar).
• Data from social media accounts you connect to the Service (access tokens, page identifiers).
• Content you plan to publish (texts, images, graphics).
• Messages sent to the support service.

2.2. Data Collected Automatically

• Technical data: IP address, browser type, operating system, device data.
• Service usage data: action history, engagement metrics, publication statistics.
• Cookies and similar technologies for operation, analytics, and personalization.

We use your personal data solely for lawful purposes related to the functioning of the Service:

• Providing, maintaining, and improving the functionality of the social media management platform.
• Authenticating and securing your account.
• Scheduling publications, analyzing statistics and engagement.
• Communicating with you (technical notifications, responses to support requests).
• Personalizing the user experience and content.
• Complying with applicable legal requirements.

The Site uses cookies — small text files placed on your device.

4.1. Types of Cookies Used

• Essential: Ensure the basic functionality of the Site (e.g., logging into an account). The Service cannot operate without them.
• Functional: Remember your preferences (language, region) to improve convenience.
• Analytical: Allow us to analyze how the Site is used (e.g., via Google Analytics) to understand user behavior and improve the Service. This data is anonymized.

You can manage cookie settings through your browser options. Disabling certain types of cookies may affect the Site's functionality.

We do not sell or transfer your personal data to third-party companies for their marketing purposes without your explicit consent.

Data transfer may occur in the following cases:

• Service Providers: We may engage trusted third-party providers for hosting, analytics, payment processing, or customer support. These providers have access to data necessary to perform their functions and are obligated to protect it in accordance with our agreements and applicable law.
• Social Networks: To perform its functions, the Service transmits your scheduled content and management commands to the APIs of social networks (e.g., VKontakte, Telegram, Instagram*) to which you have granted access.
• By Law: We may disclose information if required by law, to protect our rights, or the safety of users.

* Instagram is a trademark of Meta Platforms, Inc., which is not affiliated with our Service.

In accordance with applicable law, you have the following rights regarding your personal data:

• Right of Access: Request confirmation of processing and a copy of your data.
• Right to Rectification: Update or correct inaccurate data.
• Right to Erasure ("Right to be Forgotten"): Request the deletion of your data in the absence of legal grounds for their further processing.
• Right to Restriction of Processing: Request a temporary suspension of processing in certain cases.
• Right to Withdraw Consent: Withdraw your consent to data processing based on such consent at any time. This will not affect the lawfulness of processing carried out before the withdrawal.
• Right to Lodge a Complaint: File a complaint with the authorized data protection supervisory authority.

To exercise your rights or for any questions regarding the processing of your data, contact us using the details provided below.

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

These measures include encryption of transmitted data, physical access control to servers, and regular monitoring of systems for vulnerabilities. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

For all questions regarding this Privacy Policy and the processing of your personal data, you can contact us:

• Email: info@resortand.com
• Phone: (35222) 44-4030
• Mailing Address: nab. Kosmonavtov, 49

We reserve the right to make changes to this Policy. The current version will always be available on this page. In case of significant changes, we will notify you via the Service or by email.

Last Updated: 15.11.2023